RETURNS & REFUND POLICY
Shipping Information
At Lola Hair Extensions, we are committed to delivering your orders promptly and securely.
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Shipping Times: Orders are processed within 3-5 business days and delivered via our trusted courier services. Delivery times are as follows:
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UK Orders: 3-5 business days
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International Orders: Delivery times may vary depending on location (typically 7-14 business days).
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Shipping Fees:
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UK Tracked 24 Shipping: £4.25
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International Tracked & Signed Shipping: £9.70
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Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Returns Policy
Due to the nature of our products and for hygiene reasons, we do not accept returns, exchanges, or refunds on any hair extensions products once purchased.
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Order Issues: If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at lolahairextensionsuk@gmail.com with your order details and supporting photos. We will work with you to resolve the issue promptly.
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Important Note: To ensure your satisfaction, we encourage customers to double-check their order details before completing their purchase.
Contact Us
For any questions or concerns regarding shipping or returns, please contact us:
Thank you for choosing Lola Hair Extensions!